Epaatt Privacy Policy
Last updated: 2026
At Epaatt, your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or shop on www.epaatt.com.
We are committed to handling your data responsibly and in compliance with the Nigeria Data Protection Regulation (NDPR).
1. Who We Are
Epaatt is a Nigeria-based e-commerce platform for classy accessories including wristwatches, eyeglasses, and headsets.
For the purpose of data protection laws, Epaatt is the data controller of your personal information.
2. Information We Collect
We collect information to provide you with a smooth and secure shopping experience.
a. Personal Information You Provide
When you use our website or services, you may provide:
- Full name
- Email address
- Phone number
- Delivery address
- Payment and transaction details (processed securely by third-party providers)
- Messages sent via email, WhatsApp, or contact forms
b. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited and time spent
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate order updates and customer support
- Improve our website, products, and services
- Send relevant updates, promotions, or offers (only where permitted)
- Prevent fraud and secure transactions
- Comply with legal and regulatory obligations
We do not sell or rent your personal data to third parties.
4. Legal Basis for Processing (NDPR)
Under NDPR, we process your personal data based on:
- Your consent
- Performance of a contract (e.g., fulfilling your order)
- Legal obligations
- Legitimate business interests, where they do not override your rights
5. Cookies & Tracking Technologies
Epaatt uses cookies to:
- Improve website functionality
- Understand user behavior and preferences
- Enhance your shopping experience
You can manage or disable cookies through your browser settings.
Please note that disabling cookies may affect some website features.
6. How We Share Your Information
We may share your data only with:
- Payment processors
- Logistics and delivery partners
- Website hosting and analytics providers
- Regulatory or legal authorities where required by law
All third parties are required to handle your data securely and only for agreed purposes.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against:
- Unauthorized access
- Loss or misuse
- Alteration or disclosure
However, no online system is 100% secure. We encourage you to protect your account information and notify us immediately of any suspicious activity.
8. Data Retention
We retain your personal data only for as long as:
- Necessary to fulfill the purpose for which it was collected
- Required by law or regulatory obligations
- Needed to resolve disputes or enforce agreements
9. Your Rights Under NDPR
As a data subject, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (where applicable)
- Withdraw consent at any time
- Object to certain data processing activities
- Request data portability
To exercise any of these rights, contact us using the details below.
10. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those sites. Please review their policies separately.
11. Children’s Privacy
Epaatt does not knowingly collect personal information from individuals under the age of 18.
If you believe a child has provided us with personal data, please contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your data:
Email: support@epaatt.com
WhatsApp: +2348134982774
Website: www.epaatt.com